Delivery information
Australian orders
Delivery within Australia is provided by Australia Post. We charge a base rate of $4 per delivery plus $8 per kilogram. Orders shipped by Australia Post can be delivered to post office boxes.
How long will I have to wait for my order to be delivered?
We quote the time before an item ships for each product on our site. We ship items that are in stock within 24 hours and items that aren't in stock can be sourced and packed for shipment in two to seven days. This is the time that it takes for us to ship the order, not the time it takes for the order to be delivered.
To work out the total delivery time you will need to add the shipping time quoted on our site to the following delivery times quoted by Australia Post.
| Destination |
Delivery time |
| ACT |
3 business days |
| NSW |
3-4 business days |
| NT |
5-7 business days |
| QLD |
3-5 business days |
| SA |
3-4 business days |
| TAS |
3 business days |
| VIC |
1-2 business days |
| WA |
5-8 business days |
International orders
All international orders are shipped by Australia Post's Air Mail service. This means that we can deliver to post office boxes. However we are not able to ship to countries that pose a high risk of credit card fraud.
Most international orders arrive within two to three weeks, sometimes they arrive much sooner. In some cases delays at customs may delay the order. Any delay after we have shipped your order is totally out of our control.
International delivery charges are as follows:
| Destination |
base rate |
plus kg rate |
| New Zealand |
$5 |
plus $8 per kilogram |
| Asia/Pacific |
$10 |
plus $10 per kilogram |
| USA/Canada |
$10 |
plus $13 per kilogram |
| Rest of the World |
$12 |
plus $18 per kilogram |
All prices are quoted in Australian dollars
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