Whenever you shop with a credit card there is a small chance that your details may be used in an improper manner. For instance your card details may be memorised by a waiter or cashier in a regular retail store. Another example is when a mail or fax order is accidentally sent to the wrong address or fax number.

Fortunately credit card fraud is extremely rare and internet transactions are one of the safest methods of using a credit card.

Oilskin.com uses a secure server with industry standard 128bit encryption utilising SSL (Secure Sockets Layer) technology.

When you finalise your order and enter your credit card details you should notice that the "http" in the URL is changed to "https" to indicate that your data is encrypted. A small icon resembling a closed padlock should also appear at the bottom of your browser window. If you click on this link a pop-up window will indicate that the SSL certificate is registered to Mal's Ecommerce, who process handle our shopping cart system.

These security precautions ensure that your order at Oilskin.com is as secure as any other reputable merchant on the Internet.

If you would still prefer not to order by credit card over the Internet, you may telephone us and we will take your order details over the phone. Our phone number is (03) 5963 3753. International customers dial your international access code + 61 3 5963 3753.


The oilskin.com credit card guarantee
Your bank cannot hold you liable for more than $50 of a fraudulent transaction. In the extremely unlikely event of unauthorised use of your credit card while using our secure server, Oilskin.com will refund the $50 which isn't covered by your bank.

If you're shopping with an American Express card, American Express cover the entire charge in the event of an unauthorised transaction.